Update Address changes from Shopify to SHippypro#290

What happens often is, that a Customer places an order in our Shopify shop, and after that they contact us because they wrote something wrong in the Address, so we change the address in Shopify…. But the problem is that SHIPPYPRO does not sync the new address changes from Shopify after it’s already imported in Shippypro….
So we end up shipping it to the wrong address with shippypro, because the data is not Up to date..

Can it be possible that any address changes to a Shopify order are updated to Shippypro? This costs us a lot of problems because we now have to make a list with orders that we have to manually correct later on in Shippypro..

I understand that Shopify does not send out an Api request when I change an address in Shopify, but maybe you can compare and resync order address every xx period of time… would really help!!

Hi,

Thanks you for leaving your suggestion!

We inform you that our Team is currently working on implementing a solution that will help you with your request, we’ll be able to have some updates soon.

Please keep following our Product Update page to not miss any news about the Platform and new releases: https://changelog.shippypro.com/en

Thanks again for taking the time to talk to us! We always appreciate feedback and suggestions,

Kind Regards,
ShippyPro Support Team